Ordering Information

Ordering from Truly Wedding Favors couldn't be easier. Simply browse our inventory of wedding favors using the categories to the left, find your favorite items, and add them to your Shopping Cart. Checkout by credit card using our secure online two-step ordering process. If you prefer to order over the phone, please call us toll-free at 1-888-448-7859.

If you have any questions, feel free to e-mail us at support@trulyweddingfavors.com or call us toll-free at 1-888-448-7859 and a customer service representative will kindly and quickly assist you.

Shipping

Truly ships within the United States and Canada

We prefer UPS Ground service for most of our shipping needs within the United States. UPS offers excellent service and reliability to our valued customers. Truly Wedding Favors offers expedited shipping upon request by phone, toll-free at 1-888-448-7859

Payment

We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept cashier's checks and money orders by mail. For such orders, please send to:

Orders
Truly Wedding Favors
4855 Mangrove Drive
Dublin, CA 94568

Mail orders will be shipped promptly upon receipt of payment.

No-Hassle Returns/Exchanges

We've made it our mission to assure you receive the highest-quality customer service in the wedding industry. Our No-Hassle return/exchange policy ensures your satisfaction with every order. Order with comfort and confidence knowing that you may return your full unused order for any reason, within 30 days of the original purchase date. Personalized items and personal care items cannot be returned or exchanged (unless there is an error on our part). Shipping fees are not refundable and partial order returns are not accepted.

To return or exchange a product, e-mail us at returns@trulyweddingfavors.com or call us toll-free at 1-888-448-7859 for authorization.

Product Availability

Most orders are shipped within 1-5 business days (including express shipments). Availability may vary by product. Be sure to check the product detail page for more specific information. You may request a rush order by calling us toll-free at 1-888-448-7859.

Sample Orders

We understand that you may need to see your wedding favors in person to make a final decision. You may request a sample order by phone, toll-free at 1-888-448-7859.

Sales Tax

Sales tax is automatically applied to all orders placed within the state of California at the rate of 8.25%.

Thank you for ordering from Truly Wedding Favors.